Responsible Gaming

Online casino games are designed for entertainment. They involve risk, and there is no guaranteed way to win. Outcomes are determined by the relevant game rules and chance, so previous results do not predict future results. A winning streak does not make a future win more likely, and a loss does not mean that a win is due. Avoid chasing losses or treating gambling as an investment.

Before you play, consider whether gambling fits comfortably within your budget and your circumstances. Only use money that you can afford to lose after essential expenses, savings and other financial commitments have been covered. Never borrow money, use credit intended for necessities, sell possessions or ask others for funds so that you can continue gambling.

Practical ways to play more safely

• Decide how much time and money you can spend before starting a session.
• Set a spending limit and stop when you reach it, regardless of whether you are winning or losing.
• Use available account tools to set deposit, spending, loss or session limits where offered.
• Take regular breaks and avoid playing when you are tired, upset, stressed or under the influence of alcohol or other substances.
• Keep gambling separate from essential household money, rent, bills and savings.
• Do not gamble to recover losses or change the outcome of a difficult day.
• Keep your account details private and do not allow another person to gamble through your account.
• Review your gambling activity regularly and be honest about the time and money involved.

A limit is most useful when it is set before gambling begins. If you find yourself changing or removing limits so that you can keep playing, this may be a sign that a break or additional support would be helpful.

Gambling harm can develop gradually. It may affect finances, relationships, work, study, sleep and mental health. You do not need to wait until a serious problem develops before asking for help. Speaking with someone early can make it easier to regain control.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back money after losing it.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Feeling restless, irritable or anxious when you cannot gamble.
• Gambling with money needed for food, rent, bills or other essentials.
• Borrowing money, using credit or selling belongings to continue gambling.
• Missing work, study, appointments or social activities because of gambling.
• Arguing with people close to you about gambling.
• Feeling guilt, shame, hopelessness or distress after playing.
• Trying to stop or cut back but finding that you cannot.

If any of these signs feel familiar, stop and consider taking a break. Talk openly with someone you trust and seek advice from a qualified gambling support service. Support is available for people who gamble as well as for family members, friends and other people affected by gambling.

If gambling is contributing to immediate emotional distress or you feel unsafe, seek urgent assistance through appropriate emergency or crisis services in your area. Your safety comes first.

You can choose to pause your gambling at any time. A short break may be useful if you feel distracted, are spending more than planned or want to reassess your habits. During a break, remove gambling apps or saved payment methods where appropriate, avoid gambling websites and tell a trusted person about your decision. Keeping a written note of your reasons for stopping can also help when you feel tempted to return.

Self-exclusion

If you want stronger protection, ask Rainbet Casino about the self-exclusion options available through your account or support channels. Self-exclusion is a formal request to restrict or stop access to gambling for a chosen period or until further notice, subject to the applicable process and terms. Select a period that gives you enough time to step away and seek support if needed.

A self-exclusion request should be made by the account holder. Do not create another account or use another person’s account to get around a restriction. If you believe your account has not been restricted as requested, stop gambling and raise the matter through the available support process.

Account limits, cooling-off periods and self-exclusion arrangements may differ in how they operate. Read the information shown in your account carefully before confirming a setting. Where a restriction is applied, it is intended to help you stop or control gambling, but it should be used alongside practical support and personal steps to avoid gambling elsewhere.

Account and payment controls

Use only payment methods that belong to you and keep your account information accurate. If you notice unusual activity, an unexpected transaction or access that you did not authorise, stop using the account and contact the available support channel promptly. Do not share passwords or verification information. Good account security can help prevent unauthorised activity, but it is not a replacement for setting healthy gambling boundaries.

Rainbet Casino supports a responsible approach, but each player is responsible for making informed decisions and using the controls available to them. We may provide information about limits, breaks, self-exclusion and safer gambling practices. These tools are designed to assist you and cannot guarantee that gambling will be risk-free.

If you are concerned about your gambling, contact a recognised gambling counselling or support service in Australia. These services can provide confidential information, practical strategies and professional guidance. You may also speak with a general practitioner, mental health professional, financial counsellor or trusted person. If you are supporting someone else, advice is available for affected family members and friends as well.

Rainbet Casino is intended only for people who meet the applicable legal age requirements. Minors must not create an account, deposit funds or use gambling services. Parents and guardians should use device, payment and account controls to help prevent access by children. If you believe a minor has accessed an account, stop activity and report the concern through the available support process.

Before your next session

1. Ask yourself whether you are playing for entertainment and whether you can afford the planned spend.
2. Set a time limit and a money limit before opening a game.
3. Make sure essential expenses and financial commitments have been dealt with first.
4. Decide what you will do when you reach your limit, and stop at that point.
5. Take a break if you feel frustrated, emotional or focused on recovering losses.
6. Review your behaviour afterwards and seek support if gambling no longer feels easy to control.

Responsible gambling means knowing your limits, recognising risk and acting early when something does not feel right. If gambling stops being enjoyable or begins to cause harm, step away and seek help. Asking for support is a positive step and is not a sign of failure.